Refund policy

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1. How to Request a Refund

To request a refund, you must contact us via email at support@clubin.store within 7 days of the incident that prompted your request.

Your email must include:

• Your full name and business name.
• The date of purchase.
• A detailed explanation of the reason for your refund request.
• Any relevant supporting documentation.

We will acknowledge your request within 2 business days and will process your request, or propose a resolution, within 14 business days.

2. Approved Refunds

If your refund is approved, it will be processed within 10 business days, and a credit will automatically be applied to your original method of payment. The time it takes for the refund to appear in your account may depend on your financial institution's policies.

3. Policy Modifications

We reserve the right to amend this Return and Refund Policy at any time. The policy in effect at the time of your purchase will govern your transaction. We will post the most current version on our website.

4. Contact Us